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Hotel · Florence · Tuscany

Hotel Milu Florence

A 4-star stay on Florence's most elegant shopping street, with spa, library, and rooftop coffee.

  • Steps from the train station
  • Rooftop coffee station with endless espresso
  • Complimentary minibar in every room
9 Perfect 709 reviews Booking.com 9 · 709 reviews

About

Hotel Milu Florence

Hotel Milu Florence sits on Via Tornabuoni, one of Florence's most refined streets, with the Santa Maria Novella train station a short walk away. The hotel combines modern comfort with subtle character—an art-adorned stairway, a library, and spa therapy facilities set it apart from the usual city-centre options.

Rooms are soundproofed and air-conditioned, with tea and coffee facilities, mini-bars, and flat-screen TVs. The complimentary minibar and an on-site rooftop coffee station with unlimited espresso are thoughtful touches that guests consistently appreciate. The hotel also offers valet parking, a paid airport shuttle, and a 24-hour reception.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Unbeatable central location — On Via Tornabuoni, within a short walk of the train station and all main attractions.
  • Rooftop coffee station — An endless supply of espresso on the rooftop terrace kept guests energized for exploring.
  • Complimentary minibar — Every room comes with a free minibar, a rare perk that guests appreciated.
  • Thoughtful staff and service — Guests consistently note that the staff went out of their way to help.
  • Spa and library on site — The hotel offers spa therapy and a library, adding to its distinct character.

Worth weighing

4 to weigh
  • Wi-Fi can be temperamental — Some guests found the connection unreliable, though overall internet was rated good.
  • Reception on the second floor — If you have heavy luggage, you'll need to manage stairs or use the lift—no ground-floor check-in.
  • Rooms and cleanliness score lower — At 7/10, this is the weakest category—while not awful, it's below the hotel's overall rating.
  • No pets allowed — The hotel does not accommodate pets, which may be a limitation for pet owners.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Single Room

  • 1 Single bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Superior Double Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Food & Drink

  • Coffee shop
  • Vending machines
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • In-room breakfast
  • Children's buffet
  • Tea and coffee facilities
  • Electric kettle
  • Welcome drink

Services

  • Paid airport shuttle
  • Valet parking
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Fax/Photocopying
  • Babysitting/Child services

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Flat-screen TV
  • AM/FM alarm clock
  • Ironing facilities
  • Free toiletries
  • Sink
  • Parquet floor
  • Cots

Recreation

  • Spa therapy
  • Library
  • Terrace
  • Sun terrace
  • Garden furniture
  • Leisure/ TV room

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 709 reviews

Guest-rated 9/10 from 709 reviews

Booking.com · 9 · 709 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service8.0
9Verified guest

“Perfectly placed in the centre, just five minutes from the arched bridge. The compact superior queen room looked onto a quiet courtyard.”

9Verified guest

“A memorable stay overall. The restaurant served good food, breakfast was generous—with sausage, made-to-order pancakes, and lovely views—and service was excellent. Private parking nearby was convenient, everything felt modern, and the location right in the heart of the city was easy to find, with the station and centre close by.”

9Verified guest

“Complimentary minibar, a rooftop terrace, and a location that's hard to beat.”

9Verified guest

“Great spot—easy walking to the main sights and the train station. The room and bathroom were especially roomy.”

9Verified guest

“Whenever we asked for anything, the staff went out of their way to help.”

9Verified guest

“Quiet atmosphere, with an extensive and marvellous breakfast served against great views.”

04 — Location

Getting around Florence

The property sits in Florence.

On your doorstep: Via Tornabuoni is Florence's premier shopping street, lined with high-end boutiques and elegant palazzos. The Santa Maria Novella train station is a short walk, making arrival and day trips effortless.

Within walking distance: Most of Florence's historic sights are within easy reach on foot—the cathedral, the Uffizi, and the Ponte Vecchio are all a pleasant stroll from the hotel, as guests noted.

Getting around: The hotel offers valet parking and a paid airport shuttle, plus easy access to the train station if you're exploring Tuscany further.

Via Tornabuoni 8, Florence, Tuscany, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
22 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking. One guest mentioned that private parking is available nearby.

Does the hotel offer an airport shuttle?

Yes, a paid airport shuttle is available.

Are pets allowed?

No, pets are not allowed at the hotel.

Is breakfast included?

The hotel offers a complimentary breakfast with a wide selection, including made-to-order pancakes, as mentioned by guests.

Does the hotel have air conditioning?

Yes, all rooms are equipped with air conditioning and heating.

Is there a rooftop terrace?

Yes, the hotel has a rooftop terrace with a coffee station offering endless espresso, as noted by guests.

The bottom line

A polished, well-located 4-star in Florence's fashion district, with a few minor compromises that don't detract from an otherwise strong stay.

9Best for travellers who want a central, stylish base with a personal touch.

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